The Covid-19 pandemic has
forced businesses into making hamstring earnings. Shantha de Silva, CEO, Plus
one, Leadership Mentor and Executive Coach speaking at the recent BW Hotelier
WebBlast on ‘Future of the Hospitality Industry - An Outside-In View’ expressed
concerns over the hotel industry’s newfound dedication for the hygiene and
safety norms. He argued that after the dust settles, people will no longer
consider them as differentiators from other brands.Read
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